At ACERTUS culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!
ACERTUS is an automotive logistics company that offers portfolio of services that span across the vehicle lifecycle. As a Title and License Specialist you will be responsible for completion across all our processes in title, registration, shipping and receiving, estimates, strategic support, moves, projects, online title processing and customer service. Work transactions can vary by client, state, county and/or jurisdiction. There is a high level of interaction with multiple stakeholders in various functions and roles including external clients that is critical to client satisfaction.
At ACERTUS, we are disruptors in the industry- utilizing data to back our strategic plans. You should be a stickler for meeting deadlines and manage high velocity and intense business operations seamlessly. Are you looking for a great place to advance your career? ACERTUS is in hyper growth mode and we can t grow without you. This is your opportunity to join our high performing team and be a part of something BIG!
What will you be doing?
The Title and License Specialist compiles orders in an organized manner; inputs the relevant information into computers using software and templates; maintains a record of work activity by updating notes, identifies and corrects data entry errors by comparing and verifying information. Identify and manage each document and proceed with processing.
Successfully use TransTitle program and complete the transaction with the all pertinent information
Accurately perform data entry within the related data fields (MACROS, requirements, add, procedures, reject, fees, forms, notes, shipping, help, VIN items, and menus.)
Evaluate information for accuracy
Ability to run reports, analyze reports and initiate action daily
Respond in a courteous, professional and timely manner to all customers
Establish and maintain interpersonal relationships with co-workers and customers
Assist team members when individual work has been completed
Organize, plan and prioritize workflow
Additional duties as assigned
What are we looking for?
Strong customer service, verbal and written skills
Ability to work independently
Strong knowledge of computers and office equipment and machines
Attention to Detail
Personal responsibility to adapt to change
Education and Experience:
Experience in a Windows computer system environment and Microsoft Office Programs (Word, Excel, Outlook, etc.).
Experience in high volume processing or call center environment is a plus, but not required
Ability to work independently
Minimum 2 years business experience or 1 year if direct customer contact
High School Diploma or GED
At ACERTUS we believe that our employees are our greatest asset. Our benefits include a competitive, robust compensation package and excellent benefits including medical, dental and vision insurance, paid holidays and vacation, 401K with company match, tuition reimbursement and an opportunity to prosper in a highly growth driven organization.
ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, final mile and a growing vehicle storage footprint throughout the North America.