Host- Brio/Bravo Leawood KS | The Midstates Job board |

Host- Brio/Bravo

Earl of Sandwich LLC.
Leawood KS
Job Type: Full Time
Posting Date: 9/3/2020

Job Description

The Host courteously greets and escorts guests to tables and assist in seating guests in an efficient manner in accordance with company standards. Assists in preparing the restaurant for service and maintains the cleanliness of the restaurant at all times. Directs, implements and maintains a philosophy congruent with Company's culture, which serves as a guide to all staff members. Essential Job Functions: ?Strives to create an operation that values Company standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business.?Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Team and the Guest.?Communicates in an impactful and meaningful way with management and team members and fosters an open and respectful work environment.?Models and executes Company practices throughout the entire operation creating a high-energy environment for the team and guest alike.?Demonstrates competence and confidence in making sound effective decisions that benefit the guest and team.?Ensures prompt, friendly service according to company guidelines.?Facilitates a professional and ethical manner that is beyond reproach.?Ensures compliance when determining potentially intoxicated guests per Company standards and procedures.?Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards.?Ensure proper documentation for all accidents and incidents per Company policies and procedures.?Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons and driving while under the influence.?Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes.?Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance of products, texture, serving temperature, garnish and plate presentation.?Escorts guests to tables and assist in seating at tables; present menus and extend congenialities in a prompt and professional manner.?Extends a courteous departure as guests leave the restaurant.?Ability to be well organized, maintain concentration and think clearly when providing service to multiple guests within any given period of time.?Inspect tables and stations, ensuring that all setups meet the departmental standards. Check throughout the guests stay, and relay deficiencies to management for immediate follow-up and corrections.?Ability to endure abundant physical movements throughout the work area.?Ability to perform job functions with minimal supervision.?Ensure that tables are cleaned and reset according to Company standards.

Requirements

One to two years experience and/or training preferred; or equivalent combination of education and experience.