Industry: Health Care
Job Title: Patient Account Representative
Duration: 8+ months with (extension and permanent placement depending on attendance and performance)
Work Hours: Candidates should be local to St. Louis, MO or Minneapolis, MN. Will likely start remote but will ultimately be onsite.
Location: St. Louis, MO 63121 [remote during COVID-19]
Looking for someone with Healthcare or Medical Industry experience with benefit experience
This Account Installation Senior Analyst completes assigned operational tasks and provides support to client benefit requests.
Responsibilities include handling daily request tracking, researching, running reports, provide documentation related to completion of assigns tasks and identify operational or productivity enhancements.
Assists with more complex configurations, validations or project as needed.
Tracks and reports progress to team identifying status and if deadlines are met.
Provides support to internal and external clients by researching and assisting with resolution of benefit design and claims issues.
Responsible for ongoing client support and consistent service driving towards client focused outcomes.
Excellent written and oral communication skills and demonstrated presentation skills;
Detailed oriented with strong analytical and problem solving skills;
Ability to work collaboratively with other departments to resolve complex issues with innovative solutions;
Ability to manage timelines and meet tight deadlines;
Ability to adapt in a dynamic work environment and make independent decisions; Good organizational, prioritizing skills and ability to multi-task; Strong customer service focus;
Demonstrated ability to work with other departments/teams to resolve issues
2-5 years relevant experience or Master s degree and 0-2 years of relevant experience; Preferred experience in PBM and benefit set up knowledge
If you are interested and would like to discuss this position, please call me back at 973-###-#### or email me at firstname.lastname@example.org